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Archive 8 31 09

Page history last edited by Lara McCulloch-Carter 2 years, 8 months ago
7:58 pm ready2spark: Evening all! Welcome 2 our 1st chat! Take a moment 2 intro urself (name, location, company, role) + anything else interesting #smbookclub
8:00 pm ready2spark: I'll be ur moderator for the eve. Lara from ready2spark.com, Toronto, branding + sm consultant #smbookclub
8:00 pm IvetteMarques: Ivette, Tallahassee, FL, Sr. Acct Exec./media buyer #smbookclub
8:00 pm psalinger: @ready2spark Hi, Paul Salinger, VP of Marketing for Oracle - here in California #smbookclub
8:01 pm ready2spark: {mod} I hope ever1 had a chance 2 read Chap 1: Putting the Public back in Public Relations #smbookclub
8:01 pm MichelleBerkey: Hey all! Michelle...near Nashville, TN...owner of a promotional products company #smbookclub
8:01 pm ready2spark: @missmotorcade You're welcome to participate in the chat even if u don't have the book yet. #smbookclub
8:02 pm ValerieSimon: Valerie SVP BurrellesLuce, host of the new monthly #PRStudChat. Excited to be watching #smbookclub
8:02 pm ready2spark: @pkerwood Are you joining our chat this eve? #smbookclub
8:02 pm ValerieSimon: RT @ready2spark: {mod} I hope ever1 had a chance 2 read Chap 1: Putting the Public back in Public Relations #smbookclub
8:03 pm psalinger: @ready2spark having problems with tweetcaht, so hopefully this will work #smbookclub
8:03 pm pkerwood: hi all I'm Peter head of marketing for events at Madame Tussauds in London England #smbookclub
8:03 pm ready2spark: {mod} Welcome everyone! I'm hoping that most know 2 join us in http://www.tweetgrid.com #smbookclub
8:03 pm lisalarter: Lisa fr Ottawa, own @parlezwireless and Lisa Larter Consulting (sm, wireless and sm biz consulting) #smbookclub
8:04 pm ready2spark: {mod} Q1 for the eve: Why is traditional PR broken? #smbookclub
8:05 pm psalinger: I'm searching for #smbookclub live on TweetGrid Search - http://bit.ly/1s97S1
8:06 pm psalinger: @ready2spark like traditional mktg, PR has gotten bogged down in one way communication and stopped listening to "public" #smbookclub
8:06 pm MichelleBerkey: book didn't said quite this way...but because the business/media/social environment that we do PR in has changed #smbookclub
8:06 pm ready2spark: One quote from the book: 'many assoc it with spin, hype or pure BS'. Agree/disagree? #smbookclub
8:07 pm Steve_Sanchez: Hi everyone! Steve from Harrisburg, PA and Marketing Director for @theJDKgroup #smbookclub
8:08 pm psalinger: @ready2spark yes, agree, goes to the trust issue and whether ppl believe or trust "PR" #smbookclub
8:08 pm ValerieSimon: @MichelleBerkey yes the focus is how PR is changing.& that the change in PR is for the better #smbookclub
8:09 pm ready2spark: Interesting - so 1 comment based on changing 'public' + other re changing media. Which has been stronger? #smbookclub
8:09 pm ready2spark: @Steve_Sanchez Hi Steve! Welcome. Twitter is a bit slow tonight. Q1: Why is traditional PR broken? #smbookclub
8:10 pm pkerwood: Trad PR is broken because 'Broadcasting ur ?message? 2 ur audience with 'Top Down' P.R. campaigns no longer works in new media #smbookclub
8:11 pm IvetteMarques: @ValerieSimon totally agree. We do need more PR professionals on board w/new PR 2.o #smbookclub
8:11 pm psalinger: @ready2spark it seems like they go hand in hand. as media/tech changes and public has more acess, then that drives change #smbookclub
8:11 pm ValerieSimon: @ready2spark Re Q1 As the book points out, many company execs din't understand the diff btwn PR and GOOD PR #smbookclub
8:11 pm ready2spark: @PRtini is absolutely right. We'll address day/time at the end of the chat, so be sure 2 weigh in. #smbookclub
8:12 pm ready2spark: @IvetteMarques Curious PR 2.0 adoption in the US. I understand it's been slow in Canada. #smbookclub
8:13 pm ready2spark: {mod} Q2: So how does SM fix these problems? #smbookclub
8:13 pm lisalarter: @ValerieSimon nor between advertising and good PR, lack of belief, lack of budgets esp for SMB market #smbookclub
8:14 pm pkerwood: #smbookclub
8:14 pm lisalarter: @ready2spark do you think PR 2.0 will allow SMB market to better leverage PR? #smbookclub
8:14 pm IvetteMarques: @ready2spark I think a lot of people are excited about it and eager to learn. Definitely a learning process, always changing. #smbookclub
8:15 pm psalinger: @ready2spark I'm not sure it's clear yet that SM "fixes" these problems, but it does open avenues for listening and dialogue #smbookclub
8:15 pm Steve_Sanchez: PR has become broken because many pr profs have not embraced the humanizing of the industry & don?t strive to become ?allstars.? #smbookclub
8:16 pm lisalarter: @ready2spark I think it creates an opportunity for SMB to particpate and better understand PR #smbookclub
8:16 pm pkerwood: @ready2spark @IvetteMarques in the UK PR 2.0 adoption is very very slow - I think we are at least 12 months behind the US #smbookclub
8:16 pm IvetteMarques: @ready2spark "PR 2.0 is shift from pitching 2 participating, from selling a story 2 telling a story." We need to adopt this. #smbookclub
8:16 pm psalinger: @ready2spark it seems like there is much for PR pros to learn still and change in terms of mindset on their role and cust engage #smbookclub
8:17 pm lisalarter: @psalinger I think it makes PR accessible where traditional PR has a price tag many biz cant afford (perceived) #smbookclub
8:17 pm psalinger: RT @IvetteMarques: PR 2.0 is shift from pitching 2 participating, from selling a story 2 telling a story. need to adopt this. #smbookclub
8:18 pm IvetteMarques: @pkerwood what are some common practices in the UK? How do they relate to concepts in book? #smbookclub
8:18 pm lisalarter: RT @IvetteMarques: @ready2spark PR 2.0 is shift from pitching 2 participating, from selling story 2 telling a story. #smbookclub
8:18 pm psalinger: @lisalarter very true. for smaller companies, this is a great entry point into effective PR using a social mindset #smbookclub
8:18 pm MichelleBerkey: @ready2spark I don't think SM itself fixes it...but ppl willing to engage (good word Paul) creates new opportunities 2 succeed #smbookclub
8:19 pm MichelleBerkey: it definitely levels the playing field for smaller companies (yay!) #smbookclub
8:19 pm cherissef: Nice to jump in on #smbookclub. Sorry I am late! #smbookclub
8:20 pm psalinger: @lisalarter 1thing small companies can really do is not get stuck in the PR agency rut, but to experiment on their own and learn #smbookclub
8:20 pm Steve_Sanchez: SM provides an outlet to form personal relationships, which builds credibility. #smbookclub
8:20 pm IvetteMarques: @MichelleBerkey it is definitely about engaging people and not spamming info in hopes it will stick #smbookclub
8:21 pm ready2spark: {mod} How will the role of PR change in PR 2.0? #smbookclub
8:21 pm PinkDeb: egads i am here - and I read! stuck at work late #smbookclub
8:21 pm ValerieSimon: @MichelleBerkey That was one of my biggest takeaways. SM creates opportunity, To listen, to engage & to take actions #smbookclub
8:22 pm lisalarter: @psalinger absolutely, its about building relationships + engaging the client. SMB can build in house PR if skillful #smbookclub
8:22 pm ready2spark: Welcome @PinkDeb @cherissef #smbookclub
8:23 pm ready2spark: @MichelleBerkey Are you referring strictly to low/no cost, or in other ways? #smbookclub
8:23 pm psalinger: @ready2spark role could change from broadcaster to engaged brand evanglist intent on building relationships #smbookclub
8:23 pm IvetteMarques: @ready2spark we need to be open to conversation, listening, engaging people and talking to those who truly want to listen. #smbookclub
8:23 pm lisalarter: @Steve_Sanchez yes this is the lost ingredient in client experience. SM allows for this better and cost effectively #smbookclub
8:24 pm lisalarter: @ValerieSimon and to solve problems and to learn what your competition does right and wrong #smbookclub
8:25 pm ValerieSimon: RT @psalinger: @ready2spark role could change from broadcaster to engaged brand evanglist intent on building relationships #smbookclub
8:26 pm lisalarter: @ready2spark word of mouth, client testimonials or trashing will make all biz more aware of managing PR 2.0 #smbookclub
8:26 pm cmortensen: Just got home...trying to catch up #smbookclub
8:26 pm cherissef: @ready2spark The role will change because we will be able to engage more. #smbookclub
8:26 pm ready2spark: Transparency has been a big issue w/ PR cos playing in SM. Why have companies failed? #smbookclub
8:27 pm Steve_Sanchez: @ready2spark PR vs PR 2.0 "Speaking in messages vs. genuine conversation related to subject matter" #smbookclub
8:27 pm cherissef: @ready2spark and the focus is communicating with and not to...interaction is key! #smbookclub
8:27 pm psalinger: @ready2spark one key thing is understanding the limitations of PR to actually provide trusted news now, so role needs to adapt #smbookclub
8:27 pm MichelleBerkey: @ready2spark thinking about that...also in credibility, resources, staff involvement, but much of that can trace back 2 cost #smbookclub
8:28 pm IvetteMarques: So true. RT @Steve_Sanchez: @ready2spark PR vs PR 2.0 "Speaking in messages vs. genuine conversation related to subject matter" #smbookclub
8:28 pm psalinger: @ready2spark most companies still think they can control the message, that transparency is risky, but control is history #smbookclub
8:29 pm lisalarter: @ready2spark big companies are not agile enough to engage and take seriously. TELUS updated twitter last in May? #smbookclub
8:29 pm ready2spark: @psalinger Do u think PR profs can sell expanding their roles {community builders + customer evangelists} to their customers? #smbookclub
8:29 pm pamelaweir: Great conversation happening in #smbookclub Just catching up.
8:29 pm JaredGolberg: Great question! RT @ready2spark Transparency has been a big issue w/ PR cos playing in SM. Why have companies failed? #smbookclub
8:30 pm PinkDeb: relationship building and conversations are key. trust, interaction, influence and the momentum seems really to be buildng #smbookclub
8:30 pm cmortensen: What I love most about not only this book but the whole era now is it is about being RELEVANT #Smbookclub
8:30 pm lisalarter: RT @cmortensen: What I love most about not only this book but the whole era now is it is about being RELEVANT #Smbookclub #smbookclub
8:31 pm pkerwood: @Steve_Sanchez & PR v PR 2.0 - News Releases Vs. Engaging with communities #smbookclub
8:31 pm ValerieSimon: Great conversation on Chapt. 1 of "Putting the Public Back in Public Relations" happening now at #smbookclub #pradvice
8:31 pm psalinger: @ready2spark actually, I wonder if the role of PR agencies is at risk regardless and more cos are doing this on their own #smbookclub
8:32 pm lisalarter: @ValerieSimon you can be the biggest PR voyeur in the world if you search the right keywords #smbookclub
8:32 pm ready2spark: 4 those of us who've been partcpting in SM for yrs the notions of engagmnt, listening, etc r well rooted. Do clients understand? #smbookclub
8:32 pm pkerwood: @lisalarter absolutely PR v PR 2.0 - Spin Vs. Relevance #smbookclub
8:33 pm ready2spark: Who would agree? RT @psalinger: I wonder if the role of PR is at risk and more cos are doing this on their own #smbookclub
8:33 pm cherissef: @psalinger I think more cos are looking for advice and coaching on how to make PR 2.0 happen. They accept the nontraditional. #smbookclub
8:33 pm cmortensen: The learnings here are beyond the PR dicipline. All your efforts need to be aligned throughout an org #Smbookclub
8:33 pm psalinger: @ready2spark and, it may be difficult if they are not part of the brand internally and not respected by the brands community #smbookclub
8:33 pm lisalarter: @psalinger i actually thing PR SME will become in more demand due to lack of understanding of good PR #smbookclub
8:33 pm IvetteMarques: @cmortensen the problem is resistance. people think they don't need 2 incorporate SM to succeed. They will become irrelevant #smbookclub
8:33 pm MichelleBerkey: @ready2spark Many do, but I'm willing to bet more do not than we realize...we get used to our own perspectives #smbookclub
8:33 pm ValerieSimon: @lisalarter Yes. It is all about considering what to listen for, and listening in order to have an effective conversation #smbookclub
8:33 pm Steve_Sanchez: @lisalarter Agreed, many companies are not ready. That why pr profs should provide awareness to engage in PR 2.0. #smbookclub
8:34 pm ready2spark: @cmortensen Absolutely. #smbookclub
8:34 pm psalinger: @cherissef probably true, but if PR agencies/pros aren't already doing PR2.0, why not just create that inside and learn on own? #smbookclub
8:34 pm ready2spark: @IvetteMarques Why do you think they're resistant to SM? #smbookclub
8:35 pm PinkDeb: it seems smaller companies are really taking advantage of SM and we are not all PR folks by trade but it is a natural extension #smbookclub
8:35 pm cherissef: @Steve_Sanchez I don't think it is that they are not ready. I think they do not know how to utilize. #smbookclub
8:35 pm psalinger: @lisalarter perhaps, but area so new to so many that SME may be an oxymoron in this space and that we can learn more on our own #smbookclub
8:36 pm ValerieSimon: Fear of lack of control over the conversation RT @ready2spark: @IvetteMarques Why do you think they're resistant to SM? #smbookclub
8:36 pm MichelleBerkey: RT @ready2spark: @IvetteMarques Why do you think they're resistant? fear of loss of control, of something new, lack of priority #smbookclub
8:36 pm lisalarter: @PinkDeb yes but it requires a certain level of skill. People struggle with how to handle the public feedback #smbookclub
8:36 pm cherissef: @psalinger They can but with guidance.also incorporate cost once they realize they might have to create new position to keep up. #smbookclub
8:37 pm PinkDeb: resistant - too much time - changing landscape which type SM should i learn? not understanding engagement #smbookclub
8:37 pm cmortensen: @ready2spark Clients understand more than we think. It is OUR job to explain, teach, & listen to their needs #Smbookclub
8:37 pm IvetteMarques: @ready2spark I think they don't understand the vlaue b/c they are not engaged in it. When u immerse urself in it u see the ROI #smbookclub
8:37 pm pamelaweir: I agree with @pinkdeb Smaller companies will have more experience and understand PR 2.0 before the big companies join in. #smbookclub
8:38 pm cherissef: Maybe their is resistance because not enough results. Companies with proven track. #smbookclub
8:38 pm lisalarter: @psalinger I am not a PR SME, would love to learn how to leverage SME for SM for my small biz - principals same? #smbookclub
8:38 pm cherissef: RT @cmortensen: @ready2spark Clients understand more than we think. It is OUR job to explain, teach, & listen to their needs #smbookclub
8:38 pm slowfoodto: @ready2spark I think PR's innate people skills can transition to user controlled media #smbookclub
8:38 pm hypenoticbam: @ready2spark I think PR's innate people skills can transition to user controlled media #smbookclub
8:38 pm cherissef: @cmortensen I totally agree! #smbookclub
8:39 pm pkerwood: @MichelleBerkey @ValerieSimon no I think fear of loosing control is the number 1 issue of big companies (certainly is in UK) #smbookclub
8:39 pm cherissef: @cherissef I also think that as a college prof I have a responsibility to teach my students. #smbookclub
8:39 pm Steve_Sanchez: #smbookclub
8:39 pm psalinger: @lisalarter maybe. maybe less risk even for a small company, where you can experiment more and really orchestrate it #smbookclub
8:39 pm cmortensen: Only once we understand a clients goals and inner workings can we make the biggest change for them. We have to listen too! #Smbookclub
8:40 pm ready2spark: @hypenoticbam Expand on this, Barry. #smbookclub
8:40 pm ValerieSimon: Also think that companies are slow to realize the SM conversations are occurring- whether or not they choose to participate #smbookclub
8:40 pm PinkDeb: i also think that measurement - ROI in the traditional sense is not there in SM and big companies don't like that. #smbookclub
8:40 pm ready2spark: @pkerwood So is the belief that if they don't engage people in a dialogue, no one will say anything bad about them? #smbookclub
8:41 pm cherissef: @cmortensen Services must be client oriented and not goal oriented. #smbookclub
8:41 pm MichelleBerkey: @pkerwood I think that may be true, but if so...they need to realize that contol is already out of their hans #smbookclub
8:42 pm lisalarter: @ValerieSimon you are so right, I sent a VP a screen shot fr Twitter on what people were saying, he was shocked #smbookclub
8:42 pm cherissef: @PinkDeb I agree that ROI is not visible enough for them to feel like they can take a chance. #smbookclub
8:42 pm psalinger: @ready2spark it's possible that PR, mktg are reluctant to even tell execs about negative conversations as it reflects on them #smbookclub
8:42 pm IvetteMarques: @PinkDeb not traditional ROI but we can measure ROR- Return on Reputation. #smbookclub
8:43 pm cherissef: RT @IvetteMarques: @PinkDeb not traditional ROI but we can measure ROR- Return on Reputation. #smbookclub
8:44 pm ready2spark: @psalinger Hmm. Experience is about every touchpoing w/ brand/co. PR + Mktg can't possibly control. #smbookclub
8:44 pm hypenoticbam: @ready2spark PR folks have renowned etiquette, networking skills. The ones who can move to transparency do well in SM #smbookclub
8:44 pm ready2spark: @IvetteMarques Care to expand? #smbookclub
8:44 pm IvetteMarques: @ValerieSimon agreed. if they join the convo and listen they may b able to change perceptions or address issues. #smbookclub
8:44 pm ready2spark: @ready2spark Sorry - I'm all thumbs tonight. #smbookclub
8:45 pm psalinger: @ready2spark so true, but they keep trying and only want to empahsize positive in many cases #smbookclub
8:45 pm ready2spark: @hypenoticbam Can an industry built on crafting msgs really let go of control? #smbookclub
8:45 pm THelpAssistant: RT @ready2spark @cmortensen:Only once weunderstand client goals,inner workings can we make biggestchange 4them.Wehave2listentoo! #smbookclub
8:45 pm PinkDeb: @IvetteMarques: I agree with you. that is why I am here....I don't think a lot of folks get it ROI as return on influence #smbookclub
8:46 pm IvetteMarques: @ready2spark if people are saying good things/supporting your brand b/c they believe in u/it that is measurement it's ROR. #smbookclub
8:46 pm pkerwood: @ready2spark u hav hit the nail on the head. As soon as u show what people r saying about them on SM - big business will listen #smbookclub
8:46 pm ready2spark: @psalinger That's a big issue in itself. Can draw so many analogies here. #smbookclub
8:47 pm cmortensen: @cherissef Hmmm I struggle with that point. Shouldn't we be reaching client goals by having aligned services? #Smbookclub
8:47 pm psalinger: @pkerwood I wonder if that is really true - will they really change behavior, or just get PR/Mktg to manage the conversations? #smbookclub
8:48 pm psalinger: @ready2spark yes, it is a big issue, and one we will struggle with until execs take customer engagment seriously #smbookclub
8:48 pm hypenoticbam: @ready2spark Some will, some won't. Same goes for advertising. Maybe fewer there. Need to get out of the silos and interact #smbookclub
8:49 pm ready2spark: {mod} Where does the role of PR 2.0 begin and end? Or, can u define this? #smbookclub
8:49 pm MichelleBerkey: RT @psalinger: @pkerwood I wonder if that is really true - wondering too. some may get it. many may respond with old mindset #smbookclub
8:49 pm cmortensen: @cherissef maybe I'm just missing you on what you mean by services #Smbookclub
8:49 pm IvetteMarques: @psalinger I think u have 2 change behavior. It's impossible to manage global convos. It forces u 2 change or become irrelevant. #smbookclub
8:50 pm hypenoticbam: @ready2spark There are PR types who get it ? Brian Solis, etc, even a couple of Torontonians. #smbookclub
8:51 pm ValerieSimon: RT @IvetteMarques: u have 2 change behavior. It's impossible to manage global convos. It forces u 2 change or become irrelevant. #smbookclub
8:51 pm psalinger: @IvetteMarques yes, I agree with you there. it's an inherent change needed on many levels by ppl that communicate to markets #smbookclub
8:52 pm PinkDeb: RT @psalinger I think u have 2 change behavior. It's impossible to manage global convos. It forces u 2 change/become irrelevant. #smbookclub
8:52 pm ready2spark: {mod} Let's end the last few mins of our chat with key learnings fr book or chat. Pls share. #smbookclub
8:52 pm pkerwood: @psalinger @michelleberkey I think businsses REALLY care about what is being said - SM will make everyone engage in new way #smbookclub
8:53 pm cherissef: @cmortensen Sorry! Seems like my last post got lost. I meant more people oriented than number and outcome oriented. #smbookclub
8:53 pm psalinger: @ready2spark role of PR2.0 begin and end. well, if it's about relationships, it doesn't end potentially. listening is beginning #smbookclub
8:53 pm cmortensen: @ready2spark PR 2.0 starts when we're talking TO/with ppl. I dont know that it ends but I stead evolves #Smbookclub
8:53 pm Steve_Sanchez: @ready2spark It begins with connecting with the people you want to reach and dosn't end if you continue building relationships. #smbookclub
8:54 pm cmortensen: @cherissef oh! Gotcha! Totally with you on that. #Smbookclub
8:54 pm pkerwood: key learning: PR v PR 2.0 - Speaking in messages Vs. Genuine conversations related to the subject matter of peers #smbookclub
8:56 pm IvetteMarques: @psalinger I love that. Listening is beginning and then we must continue evloving. Never be complacent. #smbookclub
8:56 pm psalinger: RT @pkerwood: key learning: PR v PR 2.0 - Speaking in messages Vs. Genuine conversations related to the subject matter of peers #smbookclub
8:56 pm PinkDeb: just do it! get involved in the conversation #smbookclub
8:56 pm cherissef: @ready2spark I love the fact that PR 2.0 moves us back to PR being about relationships. #smbookclub
8:57 pm ValerieSimon: 2.0 offers PR a lot of oppt, but we must readjust our thinking RT @ready2spark: key learnings fr book or chat. Pls share. #smbookclub
8:57 pm MichelleBerkey: key learning: SM environment is changing ALL of our industries in fundamental ways #smbookclub
8:57 pm pkerwood: @psalinger totally agree its all about the conversation #smbookclub
8:57 pm cmortensen: RT @Steve_Sanchez: It begins w/connecting w/the ppl u want 2 reach & dosn't end if u continue building relationships #smbookclub #Smbookclub
8:58 pm lisalarter: #smbookclub
8:58 pm ValerieSimon: RT @psalinger: role of PR2.0... if it's about relationships, it doesn't end potentially. listening is beginning #smbookclub
8:58 pm cmortensen: RT @cherissef: @ready2spark I love the fact that PR 2.0 moves us back to PR being about relationships. #smbookclub #Smbookclub
8:58 pm ready2spark: RT @ValerieSimon: 2.0 offers PR a lot of oppt, but we must readjust our thinking #smbookclub
8:59 pm Steve_Sanchez: RT @PinkDeb: just do it! get involved in the conversation #smbookclub
8:59 pm pkerwood: RT @Steve_Sanchez It begins with connecting with the people you want 2 reach & dosn't end if u continue building relationships. #smbookclub
9:00 pm ready2spark: Thank u 2 all 4 a great chat! Fantastic comments. Would u plz let me know ur thoughts on date/timehttp://twtpoll.com/r/tuiv0v #smbookclub
9:01 pm Steve_Sanchez: Have to jet at local Panera and it's closing time. Wonderful time chatting with everyone. I look forward to the next chat! :) #smbookclub
9:01 pm cmortensen: @ready2spark my learnings: Building coversations, gaining relevance, listening to what's being said and engaging #Smbookclub
9:01 pm psalinger: @ready2spark thx for moderating. good start to book and PR discussion #smbookclub
9:02 pm ready2spark: Pls don't forget to suggest future books http://www.smbookclub.pbworks.com #smbookclub
9:02 pm ready2spark: Chapter 2 will be discussed at our next chat. So read up :) #smbookclub
9:02 pm cherissef: @ready2spark Thanks for a great chat! #smbookclub
9:03 pm PinkDeb: thanks all! #smbookclub
9:03 pm IvetteMarques: Thx to @ready2spark for mod & @dbreakenridge & @briansolis for their book and giving the #smbookclub so much 2 talk about just from part 1.
9:03 pm pkerwood: @ready2spark gr8 job tonight tnx - a bit earlier 4 next chat plez its 2am in the UK & I'm pooped! :) good night all #smbookclub
9:03 pm MichelleBerkey: Thanks all! See you next time! #smbookclub
9:04 pm ValerieSimon: Looking forward to it! RT @ready2spark: Chapter 2 will be discussed at our next chat. So read up :) #smbookclub
9:04 pm pamelaweir: @ready2spark Great chat. Thanks. lots to think about. Can't wait for the next one. #smbookclub
9:06 pm cmortensen: Thanks everyone for the great chat! @ready2spark great job moderating! Looking forward to Part 2 #Smbookclub
9:08 pm lisalarter: RT @cherissef: @ready2spark Thanks for a great chat! #smbookclub (Very Cool, great sharing of ideas!) even if @TELUS eavesdropped Lol
9:13 pm ABCeyEvents: @PRgalforhire RT@hypenoticbam PR folks have renowned etiquette, networking skills. Those who move 2 transparency do well in SM #smbookclub

 

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